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your questions
- How does the latest Judicial Review case affect reclaiming my PPI charges?
- Why may I be entitled to my Mis - sold PPI back?
- I have a Personal Loan but think I have a claim Mis - sold PPI?
- I have a Business Loan account. Can I still make a claim?
- Couldn't I just do this myself?
- How long will my claim take?
- Are you regulated?
- Is my information safe?
- What if I am in an IVA?
- Will I have to go to court?
- Do you need my loan agreements/bank statements?
- What is your fee?
- How much do you charge for your services?
- What if my question is not shown here?
How does the latest Judicial Review case affect reclaiming my Mis-sold PPI?
The UK’s largest banks like Lloyds TSB and Barclays are facing a backlash from the FSA. Lloyds has announced that the complaints related to the PPI sales will be put on hold until any further notice. FSA has said that the firms are expected to handle the PPI complaints while the process is ongoing. FSA has made it clear that it could take actions against the banks that are not following the guidelines. Satander is one of the banks not "jumping on the bandwagon" like the other banks and processing claims as normal. Chargebackclaims are still fighting hard for consumers on their behalf with regards to PPi claims and is very much business as usual as any claims over a certain amount will qualify for litigation in courts with our solicitors. We can always go to the Financial Ombudsman with any other case the banks refuse to process.
Why may I be entitled to my Mis-sold PPI back?
The Payment Protection Insurance that is sold by the lenders is of very poor value and the potential benefits are outweighed by a huge cost.Most of the time their are restrictions on why you cannot claim which is never explained before taking out the insurance or no pre existing medical questions are never asked which could exclude claiming should the need arise ! Also most of the time customers were never even aware the had PPI and is usually just automatically added to the loan as a single premium. In some cases the customers were led to believe that they stood more chance of getting the loan with the insurance.If any of this sounds familiar then please get in touch to put a claim in and reclaim £1,000s what is rightfully yours !!. .
I have a Personal Loan but think I have a claim for Mis-sold PPI?
To start making a claim call us today 0800 043 1914 or fill in a callback request form and we will do the rest. We will call you back and quickly run through a couple of questions which will quickly qualify whether or not we think you have a valid claim or not. If we feel there is a case to answer we will pre-populate the forms with the answers you give us, so all you have to do is simply sign and send back to us in the prepaid envelope provided. We will then get on with processing the claim on your behalf. To avail yourself of this free service call us on 0800 043 1914 to arrange a telephone appointment.
I have a business Loan account. Can I still make a claim?
Business accounts are completely processed in the same way as Personal Loans and does not affect the business loan in any way so dont be afraid that by claiming back mis-sold PPI that the banks will somehow reign in the loan you have as they cannot do this. They can only off set any arrears you may have against the loan with any amount claimed back.
Couldn't I just do this myself?
The simple answer is "Yes". We always advise our clients that they could claim on their own. However, our clients chose to Instruct us to deal with the claim on their behalf because they prefer to be guided through the process, either because they feel intimidated by or distrustful of large financial institutions or they don't have the time or inclination to pursue a case themselves.
After all we are experts in these types of claims because that's what we do everyday of the week!
How long will my claim take?
We estimate that for most PPI claims this usually take 3 -6 months although the more complex claims do take longer if we have to litigate through the courts. Do not believe the adverts you may have seen that can "get your money back in 2 weeks" as this is simply not true. All lenders have specific timescales they have to adhere to as set out by the FSA and will not usually settle a claim any quicker than these timescales allowed.
Are you regulated?
Chargeback Claims is regulated by the Ministry of Justice in respect of claims management activities. Our authorisation number is CRM6113. For a search of regulated companies please click on the following link http://www.claimsregulation.gov.uk/search.aspx
Is my information safe?
Chargeback Claims are registered data handlers (Z9911890). Our clients' confidential information is used with the utmost security. All our electronic information is stored on a secure server and is backed up daily. Furthermore, our senior management team are from legal, corporate and financial services backgrounds are experienced in working in an environment where client confidentiality is paramount. You can relax knowing your personal information is in safe hands.
What if I am in an IVA?
If the bank/credit card company/lender you wish to reclaim unfair bank charges from is one of the ones in your IVA, then when a refund is due it will likely be used by them to reduce your debt with them. This means that you will not see any of the refund and actually in a worse position as you will also be unable to pay our subsequent invoice. It is only worth taking on a bank or credit card company if they are not one of the ones in your IVA, or the IVA has finished, or the total original amount owed to the company is less than the amount you expect to recover in Mis-sold PPI.
Will I have to go to court?
It's extremely unlikely - even with all the claims that we deal with, we have yet to have a claim that a client has actually gone to Court. Banks and loan insurance providers tend to settle before it reaches this stage. We will advise you every step of the way and will never go to a Court without first obtaining your instructions.
Do you need my loan agreements/bank statements?
No we don't, but it does help to speed things up. We can write to your bank/lender and use the law provided by the Data Protection Act to request that they send us a copy of your loan agreement/bank statements. Companies are usually pretty slow in responding to these requests, however, so if you do still have your statements then send them in as you'll get your money back sooner. If we do have to request bank statements then we will pay the £10 fee made payable to the bank on your behalf so you still dont have to pay a penny until we recieve your payout !.
Chargeback Claims work on a no win no fee basis which means if we are not successful then you will not be invoiced for our fee. Our fee for a successful claim is 25% plus VAT of the amount recovered by us. The client can revoke the instruction letter within 14 days. This can be done either by letter or by contacting us at email@chargebackclaims.com. The client will not incur any charges if cancelled within the initial 14 days. The client can cancel the instruction letter at any time after the cooling off period. In these circumstances the client will be charged a fee based on work done on the case to date. In the event we have had an agreement to repay or has repaid the amount claimed for, Chargeback shall be entitled to its full fee. If a client knowingly supplies false or misleading information regarding a claim Chargeback shall again be entitled to its full fee.
How much do you charge for your services?
We operate on a no win no fee basis, so in the extremely unlikely case that we are not successful you do not pay us a penny! Once a settlement has been reached our fees are a reasonable 25% plus VAT of any sums recovered on your behalf.
What if my question is not shown here?
All you need to do contact our dedicated claims team on 0333 6000 247 or complete our online form and we'll call you straight back.
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